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Terms & Conditions

Welcome to One X Solutions Pvt Ltd. We are glad to have you as part of our services. We are committed to provide you the best possible value. Before you get started, you must read and agree to these Terms & Conditions.  Please check these Terms periodically for changes. We reserve the right to amend this Terms & Conditions  at any time with or without notice.

  • Terms of Agreement and Support  

  The conversation over the mail will be treated as final.  We are committed to conduct our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


We provide technical support 6 Days/Week as we are closed on Sunday. Our support desk is eager to serve you. Mail us regarding any query at cs@onexsolutions.com.

  • Terms of Payment / Tax Duty / Refund Policy :

The service will be rendered once the payment is made as we operate in pre-paid mode. Further details contact: accounts@onexsolutions.com.

Being the Service Provider we are  subjected to 14 % Service Tax as per the Service Tax norms of India.

          We do not entertain any refunds as once when the order is placed and the payment is made is considered final.

  • Generate Response / DND Numbers:  

There is assurance to generate response, but we do not guarantee any lead conversion.


One X Solutions is registered under TRAI.We strictly follow TRAI Regulations & Norms of non-delivering the Promotional SMS Content on DND Numbers.

  • Client List / Terms related to documentations  :

We are not responsible for any Documents /Contact Number List/Testing number shared by our clients. We do not take the responsibility of the authentication of the documents submitted by the clients .Documents received will be treated as authorised and valid. We are not liable for any misappropriation of information stated on the documents by the client.

  • Right of Disclosure / Content:

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

The client will be solely responsible for the content shared by him. One X does not support any content. Campaigns are conducted with prior permission of the client only when content is verified and approved.

Modifications to Prices: Pricing of the products is at the sole decision of the Management. Also the authority for revising the pricing policy rests at management’s hand.